Therapeutic Communication


4.2 out of 5 (143 Reviews)



Post Assessment Questions


Start Date

1 Sep 2023

Last Review Date

1 Sep 2023

Expiration Date

31 Aug 2026

Estimated Time To Finish

120 Minutes

Need Help?  If you have a system or content concerns, please contact

Activity Description

Therapeutic communication is an invaluable approach to interactions with patients that is applicable across multiple disciplines. This activity reviews therapeutic communication, including its history, definition, applications, and explains the interprofessional team's role in improving the care of patients through the use of therapeutic communication.

Target Audience

This activity has been designed to meet the educational needs of physicians, physician associates, nurses, pharmacists, nurse practitioners, and social workers.

Learning Objectives

At the conclusion of this activity, the learner will be better able to:

  • Describe the techniques used in therapeutic communication.
  • Outline the common pitfalls in patient-provider communication.
  • Identify the anticipated barriers to effective patient-provider communication.
  • Review interprofessional strategies that can advance therapeutic communication to improve patient outcomes.


StatPearls, LLC requires everyone who influences the content of an educational activity to disclose relevant financial relationships with ineligible companies that have occurred within the past 24 months. Ineligible companies are organizations whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. All relevant conflict(s) of interest have been mitigated. Hover over contributor names for financial disclosures. Others involved in planning this educational activity have no relevant financial relationships to disclose.

Commercial Support: This activity has received NO commercial support.

Continuing Education Accreditation Information

In support of improving patient care, StatPearls, LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC) to provide continuing education for the healthcare team.

As a Jointly Accredited Organization, StatPearls, LLC is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. StatPearls, LLC maintains responsibility for this course. Social workers completing this course receive 2.00 continuing education credits.

Social Workers: StatPearls, LLC designates this continuing education activity for 2.00 ASWB ACE credit(s) for social workers. Social Workers should only claim credit commensurate with the extent of their participation in the activity.

Please consult your professional licensing board for information on the applicability and acceptance of continuing education credit for this activity.

Method of Participation and Credit

  1. Register for the activity.    
  2. Review the target audience, learning objectives, and disclosure information.
  3. Study the educational content of the enduring material.
  4. Choose the best answer to each activity test question. To receive credit and a certificate, you must pass the test questions with a minimum score of 100%.
  5. Complete the post-activity assessment survey.

If you have concerns regarding the CE/CME system, please contact


This educational activity was planned and produced in accordance with the ACCME Standards for Integrity and Independence in Accredited Continuing Education. Faculty may discuss investigational products or off-label uses of products regulated by the FDA. Readers should verify all information before employing any therapies described in this educational activity.

The information provided for this activity is for continuing education purposes only and is not meant to substitute for the independent medical/clinical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition. The information presented does not necessarily reflect the views of StatPearls or any commercial supporters of educational activities on StatPearls expressly disclaims responsibility for any adverse consequences resulting directly or indirectly from information in the course, for undetected error, or through a participant's misunderstanding of the content.

Unapproved Uses of Drugs/Devices: In accordance with FDA requirements, the audience is advised that information presented in this continuing education activity may contain references to unlabeled or unapproved uses of drugs or devices. Please refer to the FDA-approved package insert for each drug/device for full prescribing/utilization information.

Cancellation Policy: Please see the cancellation policy. StatPearls, LLC reserves the right to cancel any course due to unforeseen circumstances.




Nicholas D. on 9/8/2021

Elizabeth L. on 8/19/2021

Darcey A. on 9/4/2021

Christine F. on 9/26/2021

Jeffrey J. on 9/30/2021

Rebecca C. on 10/6/2021

MIA G. on 11/11/2021

Leslie A. on 1/9/2022

Leona M. on 4/26/2022

sandra m. on 4/26/2022

Lorrie D. on 4/26/2022

Kirsten M. on 6/7/2022

Kathy L. on 4/26/2022

Lynelle H. on 4/26/2022

Aleta P. on 4/26/2022

Vernon B. on 4/26/2022

Norah G. on 4/27/2022

Cindy B. on 4/27/2022

Christine B. on 4/27/2022

Jodi M. on 4/27/2022

Nicole D. on 4/27/2022

Rhea D. on 4/28/2022

Renee L. on 4/27/2022

Joette A. on 5/9/2022

Juli F. on 4/27/2022

Ashley K. on 4/27/2022

Madison K. on 4/28/2022

Tami G. on 4/28/2022

Shanda P. on 4/28/2022

Deanna P. on 4/28/2022

alberta n. on 4/28/2022

Jenna D. on 5/3/2022

Michelle P. on 4/29/2022

Alisha H. on 4/29/2022

Hunter S. on 4/29/2022

Andrea L. on 5/1/2022

Richelle G. on 5/2/2022

Nichole B. on 5/2/2022

Vanessa P. on 5/2/2022

Chelsea A. on 5/2/2022

No comments at this time

Helena S. on 5/2/2022

Georgia M. on 5/3/2022

Duane G. on 5/3/2022

Laura O. on 5/3/2022

genita g. on 5/3/2022

Mark A. on 5/3/2022

Loretta A. on 5/3/2022

Kelly M. on 5/3/2022

Leigha Z. on 5/3/2022

Sarah K. on 5/5/2022

LaShonda A. on 5/5/2022

Maycie M. on 5/5/2022

Roberta M. on 5/5/2022

Rose Marie H. on 5/5/2022

April R. on 5/6/2022

Misty P. on 5/6/2022

Tracy S. on 5/9/2022

Bonnie H. on 5/7/2022

Laurel L. on 5/9/2022

Lawrence E. on 5/10/2022

Jessica M. on 5/10/2022

Della B. on 5/10/2022

Jennifer M. on 5/11/2022


marlene l. on 5/19/2022

Mary Grace C. on 5/20/2022

mitchell c. on 5/24/2022

Tyrel L. on 5/24/2022

Pamela D. on 5/27/2022

Mandy E. on 5/28/2022

Krysten A. on 6/7/2022

Raven P. on 6/7/2022

Shawn A. on 6/7/2022

Laurie C. on 6/7/2022

Jill D. on 6/7/2022

Angela T. on 6/7/2022

Darlene L. on 6/8/2022

Michelle D. on 6/10/2022

Nichole A. on 6/10/2022

Olusenu A. on 6/13/2022

Mariah M. on 6/13/2022

Jennifer S. on 6/13/2022

Laray H. on 6/15/2022

tammy d. on 6/16/2022

Stacia P. on 6/17/2022

Nicole L. on 7/11/2022

margaret c. on 6/26/2022

This was interesting and pointless all at the same time. I feel that people including nurses have personalities and occasional lack of social skills that cannot be learned in a book. Its unfortunate that even interpersonal relationships between nurse and patient needs directional training. Because everything has become sensitive and politically correct and nurses and patients may be becoming too disconnected to the human state of wellbeing while focusing too much on politically correctness.

Roxanne B. on 6/28/2022

Amy D. on 7/3/2022

Jennifer M. on 7/7/2022

Kirsten A. on 7/12/2022

Kohl B. on 7/19/2022

Ian L. on 7/19/2022

Shyanna L. on 7/25/2022

Brenda D. on 7/25/2022

Rolanda T. on 7/26/2022

isabel c. on 7/30/2022

Elizabeth F. on 8/2/2022

Will R. on 8/25/2022

MARY R. on 9/9/2022

Redundant questions. Please review answer keys as some are not coded correctly..

Jeanine N. on 10/20/2022

Kimberly H. on 12/3/2022

Christy B. on 12/18/2022

Andrew M. on 12/29/2022

Brenda F. on 1/4/2023

Latoya R. on 1/26/2023

Melanie P. on 3/22/2023

Pamela D. on 3/22/2023

Thank you for the valuable content.

Joshua A. on 3/23/2023

Wesley W. on 3/29/2023

Catherine S. on 5/16/2023

Vanessa N. on 6/23/2023

Mrs W. on 7/8/2023

Elizabeth T. on 7/24/2023

Natasha M. on 7/24/2023

Kelli B. on 7/31/2023

Malaika B. on 9/7/2023

Alice F. on 9/16/2023

Emily B. on 9/17/2023

CSPYD T. on 10/3/2023

Maria W. on 11/11/2023

Mary F. on 11/23/2023

CHENNI S. on 11/28/2023

michael g. on 12/20/2023

Jibril Y. on 2/24/2024

Hannah C. on 2/27/2024

Justin C. on 3/5/2024

Cheryl B. on 3/7/2024

Donald H. on 3/10/2024

Danielle K. on 3/16/2024

Adam B. on 4/11/2024

Mary S. on 4/19/2024


peggy h. on 4/20/2024

Christine G. on 5/9/2024

KELLY F. on 5/28/2024

Nicole D. on 5/30/2024

Emily B. on 5/31/2024

Amy D. on 6/6/2024

Christine A. on 6/16/2024

Sarah D. on 6/17/2024

Learned alot

Cara G. on 6/21/2024

Stephanie C. on 7/8/2024

Jessica D. on 7/17/2024

Lesly P. on 7/20/2024

Unlimited Social Worker CE

Stay up to date on the latest medical knowledge with 221 CE activities. In these online self-assessment activities, read our reference articles and test your knowledge with more than 313 hours of CE.

1 Year Unlimited Social Worker CE

Access to all the Unlimited Social Worker CE activities.

$49 per 1 year per user